Privacy Policy

This policy explains what information AlphaLine collects, how we use it, who we share it with, and the choices you have. We keep what we collect to a minimum.

1. Who We Are

AlphaLine ("we," "us," or "our"), operated by [AlphaLine LLC], provides statistical projections and analysis for NBA player props through our website and our Discord community. This Privacy Policy applies to information we collect when you use the Service.

2. Information We Collect

Information you provide

• Account email. When you create an account or subscribe, we collect your email address to identify your account and communicate with you.
• Discord identity. If you join our Discord community, we receive your Discord username and Discord user ID so we can grant access to subscriber channels and provide support.
• Communications. If you contact us through Discord, we receive the content of those messages.

Payment information

Subscription payments are processed by a third-party payment processor. The processor collects and handles your payment details (such as your card number and billing information) directly under its own terms and privacy policy. AlphaLine does not collect or store your full payment card number. We may receive limited billing-related data from the processor, such as your subscription status, the last four digits of your card, and transaction confirmations.

Usage and analytics data

When you visit our website, we collect limited usage data through privacy-focused analytics provided by Vercel, such as pages viewed, referring pages, approximate region, device and browser type, and similar technical information. We also collect standard server and security logs, which may include your IP address.

3. How We Use Your Information

• To provide, operate, and maintain the Service, including granting access to subscriber features and Discord channels.
• To process subscriptions, billing, renewals, and cancellations through our payment processor.
• To communicate with you about your account, billing, support requests, and important changes to the Service.
• To understand how the Service is used so we can improve it, measure performance, and fix problems.
• To protect the Service, enforce our Terms, prevent abuse and fraud, and comply with legal obligations.

4. Cookies and Analytics

Our website uses a limited set of cookies and similar technologies that are necessary for the site to function and to measure aggregate usage through Vercel analytics. We do not use cookies to build advertising profiles or to sell your personal information. You can control or block cookies through your browser settings, though some features may not work properly if you do.

5. Third Parties We Share Data With

We do not sell your personal information. We share data only with service providers that help us operate the Service, and only as needed:

• Payment processor. To process subscriptions and handle billing securely.
• Discord. To deliver content and support through our community; your use of Discord is also governed by Discord's own privacy policy.
• Vercel. Our website hosting and analytics provider, which processes server requests and aggregate usage data.
• Other infrastructure and hosting providers. That store data and run the Service on our behalf.

We may also disclose information if required by law, to respond to legal process, to protect our rights and the safety of others, or in connection with a business transfer such as a merger or acquisition.

6. Data Retention

We keep your information for as long as your account is active or as needed to provide the Service. After you close your account or cancel, we retain information only as long as reasonably necessary for legitimate business purposes, such as record-keeping, resolving disputes, enforcing our agreements, and complying with legal, tax, and accounting obligations. We then delete or anonymize it.

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your personal information.
• Opt out of non-essential communications.

To exercise any of these rights, contact us through our Discord community. We will respond consistent with applicable law. We do not sell personal information, so there is no need to opt out of a sale.

8. Children

The Service is not intended for anyone under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us through our Discord community and we will delete it.

9. Security

We use reasonable administrative, technical, and organizational measures to protect your information, and we rely on reputable providers (such as our payment processor and hosting provider) that maintain their own security controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Users

AlphaLine is operated in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to this transfer and processing.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and post the new version on this page. Material changes take effect when posted, and your continued use of the Service means you accept the updated policy.

12. Contact

If you have questions about this Privacy Policy or your data, please contact us through our Discord community.